Job Description
Position: House Manager - 3rd Ave Transitional Living Shelter
Reports to: Program Director
Work Location: 968 3rd Avenue, Brooklyn, NY 11232
Hours: Full Time - 35 hours per week ability to work split shifts; including evenings, nights and weekends. Shift 1 - Thursday-Monday 4pm to 12am; Shift 2 -- Sunday-Thursday 12am-8am.
Salary: $36,400 - $36,400 per year
Program Description:
Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. BCS, which presently serves more than 10,000 individuals annually, is committed to a broad and diverse range of services including education and child care; services to strengthen families; and services to foster self-sufficiency for adults.
3rd Avenue is a NYC DHS transitional shelter program located in Sunset Park, Brooklyn is designed to provide employment assistance and permanent housing for young women ages 18 - 25 years old. The House Manager is responsible assisting in the operations of the facility including maintenance and security under the supervision of the Shift Supervisor
Responsibilities
Complete intake screening and orientation of new clients
Provide appropriate intervention and conflict resolution where/when necessary
Complete required client related documents in the CARES database
Update daily log book and Client Worker forms
Conduct hourly room, floor and facility safety checks
Provide emergency coverage for the next shift when necessary (double shifts)
Report daily census count to the Department of Homeless Services
Metro cards and Laundry Cards
Prepare and assist with meals as needed
Responsible for stripping of rooms, bagging, storing and retrieving client personal belongings
Assist with monthly fire drills and completing reports
Oversee weekly General Inspection
Monitor client’s medication usage and log books
Monitor fire safety and critical file log books on a monthly basis
Answer phone and direct calls to appropriate staff persons
Maintain post and ensure a seamless hand-off to the incoming shift; leaving the facility before relief arrives is strictly prohibited.
Participate in fundraising events
Attend all mandatory meetings, trainings and events
Related administrative duties
Perform other duties as assigned
Qualifications
High school diploma with minimum of two years’ experience working with young adults, or satisfactory equivalent.
F80 Certification required
Experience working with C.A.R.E.S. Collaborative Homeless Management Information System
The ideal candidate for this position possesses most or all of the following:
Demonstrated ability to maintain professional boundaries
Good oral and written communication skills
Knowledge of special needs populations
Familiarity with DHS procedures a plus
Knowledge of MS Word
Must pass OMH fingerprinting and background check
"Shift Requirement: Personnel must remain on duty until formally relieved by the incoming shift. In cases of staffing shortages, staying for emergency coverage may be required."
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.
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