Leading and optimizing customer service operations for patient billing, the full-time Senior Customer Service Manager will oversee a remote team focused on enhancing collections performance and ensuring exceptional patient experiences in a high-volume contact center environment. Key responsibilities Provide leadership and oversight of the Private Pay Customer Service function, ensuring teams meet service level agreements and quality standards Lead, coach, and develop managers and frontline agents, fostering a culture of engagement and performance accountability Establish and monitor key performance indicators, utilizing analytics to drive continuous improvement initiatives and operational efficiencies Required qualifications Bachelor's degree in Healthcare Administration, Business, or related field preferred (or equivalent experience) Minimum of 5 years of experience in a call center management role in healthcare billing Minimum of 2 years of DME (Durable Medical Equipment) billing experience required Minimum of 2 years of Brightree billing experience required Proven experience managing teams of 15+ agents
...to professionals and private students for work, family, and travel purposes. Position Details We are currently looking for an Italian Teacher for one of our clients in Albuquerque, United States. Reference ID : 1127858 Course Type : General Format : two-...
JuniorRecruiter position in Riverside, California. We are hiring for a full-time recruiter position in our Riverside office. This is a permanent position with an extensive salary and benefits package. We are a small, growing company and are constantly trying to improve...
Vivalon seeks a Transportation Safety & Training Manager to lead safety, compliance, and training across our Transportation & Logistics operations. In this mission-driven role, you will design and deliver driver training, oversee DOT and regulatory compliance, investigate...
...world class customer service and ensures a pleasant and productive shopping experience for all customers. Insures a pleasant and... ...01k Retirement Savings ~ Paid holidays ~ Paid vacation ~ Bass Pro Cares Fund ~ And more! Bass Pro Shops is an equal opportunity...
...complex electronic devices. From mobile phones and memory cards to drones, IoT systems, and custom electronics, you will apply advanced forensic methodologies to extract, preserve, and analyze digital evidence in support of high-impact law enforcement investigations. Your...